Language services

The information on this website is provided in English, but we recognise that some people do not use English as their first language and translation services are available on request.

We offer some key information in other languages in line with the make up of our local population.  For more information visit our Translated information webpage.

Other languages

Translate our website

Simply click the 'Other languages'  button, which can be found  to the right of the screen on any page of the website to open a tool bar that will allow you to select from over 100 languages.  Select the button marked 'translation'  find the language that you want from the list and click it, the site will then be converted to that language.  The site can also be read aloud in select languages.

See our Language and accessibility User Guide(PDF, 197KB) for more information.

Interpreting services

We provide a free interpreting service for non-English speaking customers over the phone or in-person at any of our Customer Service Centres.

For over the phone interpreting call 13 14 50 and ask to be put through to Melton City Council on 03 9747 7200.

 

Victorian interpreter card and interpreter symbol

The Victorian Interpreter Card and Interpreter Symbol are used to help residents with low English proficiency to access language services and help council staff identify the need for language assistance and booking interpreters.

When you see the National Interpreter Symbol it means that language assistance is available.  Show your interpreter card to our Customer Service staff to request language assistance.

To download and print the Victorian Interpreter Card visit the Victorian government website.