Disability Liaison Officer Program

The Disability Liaison Officer program was established during the COVID-19 pandemic to improve access to healthcare for people with a disability. This included access to COVID-19 vaccination, testing and support.

Over time the program has supported people with disability to access other healthcare needs. Most people seek help for essential health needs, such as:

  • help with barriers to booking appointments
  • arranging reasonable adjustments
  • mobility/physical support
  • communication assistance
  • psychosocial support
      

Disability Liaison Officers (DLOs) are also driving longer-term health service and system improvements projects in line with the Inclusive Victoria: State disability plan (2022-2026).

They also support delivery of disability action plans and develop disability competency in health services.

Where to get help

Contact a DLO by emailing: DLOcoordinator@dhhs.vic.gov.au or through the following health services:

Albury Wodonga Health
Alfred Health
Austin Health
Bairnsdale Regional Health Service (coordinating the Gippsland region)
Barwon Health
Bendigo Health
Colac Area Health
Eastern Health
Goulburn Valley Health
Grampians Health
Kyabram District Health Service
Monash Health
Northeast Health Wangaratta
Northern Health
Peninsula Health
Peter McCallum Cancer Centre
Royal Children’s Hospital
Royal Melbourne Hospital
Royal Victorian Ear and Eye Hospital
Royal Women’s Hospital
South West Health Care
St Vincent’s Health
Western Health 

Disability Liaison Officers, Victoria Police

Disability Liaison Officers (DLOs) are police officers who help people with disability to access police services.

Victoria Police have DLOs in place across Victoria in every Police Service Area. They are an important contact point for the disability community.   

What a Disability Liaison Officer (DLO) does

The DLOs are police officers that work with people with disability who encounter barriers to accessing police services.  They can also help carers or the families of someone with disability. 

They work with the broader disability community in their local area. They also help their colleagues to better engage with the disability community.

You can find DLOs all around Victoria, in every Police Service Area. 

Contact a Disability Liaison Officer (DLO)

Speak to a police officer at the following location to get in contact with a DLO. 

Melton Police Station
Contact details
Address: 243-245 Station Rd, Melton VIC 3337 
Get directions 
Phone: (03) 9747 7999 
Fax: (03) 9244 2269 
Email: MELTON.UNI@police.vic.gov.au 
Station code: NMT
Opening hours: 24 Hours
Reception counter and telephone open 24 hours.

Specialty services or facilities

  • Crime Investigation Unit (CIU)
  • Justice of the Peace
  • Victim Assistance Support Officer 
      

Accessibility

  • Automatic entrance door
  • External/entrance braille signage
  • Accessible parking

 

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