Accessible parking permits

You will need to apply for a new permit when your permit expires. 

Existing permits can be used until their expiry date. 

Yes. When completing your application, you can choose to pick up your permit from the Melton Civic Centre.

Once your application is approved, your permit will arrive in the mail in approximately 10 - 15 business days.

These times may vary depending on Australia Post demand.

Your carer, family, a friend or GP can help you if you require assistance or have no internet access.

A paper-based version of the application is available for people with no access to mobile phones or the internet. However, the online process provides a faster outcome.

A paper application may be made available by contacting our Amenity Protection team on 9747 7200. 

No. As part of disability parking scheme update, clearer assessment questions were developed in consultation with medical practitioners, to allow GPs and occupational therapists to assess mobility issues against the criteria. Some questions on old forms are no longer valid and do not align with the new scheme's requirements.

If you believe your GP or occupational therapist has incorrectly assessed your mobility issue or medical condition, you may seek a second opinion from a different GP or occupational therapist. 

This is done by starting a new application, with the functional assessment undertaken by a different medical practitioner.

Permit type is determined by criteria assessment and not someone's personal preference or request. An applicant's mobility issue is the sole determent of permit type.

It is important to remember that there is a hierarchy of needs within disability parking. People who require extra space to get out of a vehicle or whose medical condition restricts walking to less than 100m are given priority.

If you believe your GP or occupational therapist has incorrectly assessed your mobility issue or medical condition you may seek a second opinion from a different GP or occupational therapist. 

This is done by starting a new application with the functional assessment undertaken by a different medical practitioner.

If you wish to dispute the eligibility criteria of the scheme or scheme operation you can request an explanation of the basis of the eligibility of the criteria and scheme operation from VicRoads. You can contact VicRoads at accesssibleparking@roads.vic.gov.au or phone 1300 965 677.  

Permit applications were managed by 79 councils and this led to a range of variations in application processes and outcomes, including variations in process for people with permanent disabilities.  

The APP Scheme has updated the questions GPs and OTs will use to asses eligibility against the scheme. Every applicant for a permit will need to be assessed at least once by a GP or OT using the new application process and criteria questions.

GPs and OTs will have the ability in this new assessment process to categorise someone as having a permanent disability. This will mean they will no longer require a functional assessment to renew their permit.

As part of disability parking scheme update, clearer assessment questions were developed in consultation with medical practitioners to allow GPs and OTs to assess mobility issues against the criteria.

This related to both space requirements to exit and enter vehicles and the impacts of walking distances may have on an applicant's health. Previously questions were open to broad interpretation.

They are now more aligned with assessing against the scheme criteria.

The allocation of Reserved Bay (Blue) and Double Time (Green) permits is determined by outcomes of a mobility assessment.  

As part of the disability parking scheme update, clearer assessment questions were developed in consultation with medical practitioners to allow GPs and OTs to assess mobility issues against the criteria. This related to both space requirements to exit and enter vehicles and the impacts of walking 

Based on this, the outcome of your application may result in you receiving a Green Double Time permit, rather than an Australian Disability Parking Permit (formerly known as the 'blue permit').

The conditions of use for an accessible parking permit only allow for an individual to hold one permit. Permits are assigned to individuals, not vehicles. This was also a condition of the old scheme. 

It is recognised that this will create inconvenience and difficulties for some people who share responsibility for caring for someone with mobility issues.

However, this needed to be weighed against the potential for permit misuse that can occur if an individual can be issued with multiple permits.

Permit administration, printing and distribution is now managed through one central process, which does not require a visit to your local council to process a form. Once your medical practitioner has undertaken your functional assessment it should take 10-15 business days for your application outcome to arrive in the mail.

Your GP or OT will answer a range of questions that assess eligibility for a permit against the criteria. The answers to these questions determine your eligibility.  

Prior to the assessment outcome being known, your local council will check your application against any know duplicate permits or previous cancelled permits. It is only after this assessment step is the outcome of your application determined and you are advised by mail.

Permit type has always been determined by functional assessment against set criteria questions and not personal preference or request. GPs and OTs are required to answer criteria eligibility questions, the responses to which determine permit eligibility and permit type.