Emergency Information
For life threatening emergencies call triple zero (000)
Download the Vic Emergency app from:
What Council does
We're responsible for minimising the effects of emergencies in our community. We work with emergency services, government and community organisations to ensure emergency planning is effective and provides the best possible outcomes for all of us.
We’re a member of a multi-agency committee who plan and publish the Municipal Emergency Management Plan. The plan identifies events that can place the community of Melton at risk, like fires, storms or flood and links treatments to reduce the level of those risks. It lists partner agencies and departments responsible for managing these treatments.
View the Municipal Emergency Management Plan(DOC, 1MB)
Know where to get emergency information
Vic Emergency Hotline: 1800 226 226 (for information during and after major incidents in Victoria)
Website: Vic Emergency
If you are deaf or have a hearing or speech impairment, contact the Vic Emergency Hotline through the National Relay Service:
- TTY users phone 1800 555 677 then ask for 1800 226 226
- Speak and Listen users phone 1800 555 727 then ask for 1800 226 226
- Internet relay users connect to the NRS then ask for 1800 226 226
For real-time warning notification, follow Vic Emergency on:
Listen and watch:
Information in languages other than English
The Victorian Multicultural Commission has collated a range of bushfire safety information available in other languages to help with preparing, surviving and recovering from bushfire emergencies.
If you don't speak English call the Translating and Interpreting Service on 13 14 50 for translated information from the Vic Emergency Hotline. If you know someone who can't speak English provide them with this number.
Non-Urgent Events
If the situation isn't critical, call the numbers listed below.
Description
|
Phone no:
|
Melton City Council |
9747 7200 |
Victoria Police - (24 hours)
Melton (non emergency)
Sunbury (non emergency)
Caroline Springs (non emergency)
Police Assistance Line |
9747 7999
9744 8111
9361 4700
13 14 44 |
Crime Stoppers |
1800 333 000 |
Bureau of Meteorology (Warning Service) |
1300 659 210 |
Environment Protection Authority (EPA) Pollution Watch Line |
1300 372 842 |
Poison Information Centre |
13 11 26 |
State Emergency Service (SES) Flood, Storm Damage Assistance
- Emergency (24 hours) |
13 25 00
|
State Emergency Service (SES) Flood, Storm Damage Information Line |
1800 362 361
|
VicRoads Traffic Hazard Reporting & Advisory Service |
13 11 70 |
Water & Sewerage |
13 26 42 |
Worksafe Incident Reporting |
13 23 60 |