Customer Service

The Customer Service Unit can help you:

make payments for Council services (8.30am - 4.45pm)
register your animals
complete permit form
place orders for waste bins
get rates information
and more

Information is in English. An Interpreter service is available through Council's Customer Service Unit.

Contact Us

Locations, operating hours, online payments, apply for a service or report an issue.

Customer Service Charter

Our commitment to our customers.

Customer Service Commitments

Council has adopted a range of service level standards to ensure the consistent and timely delivery of community services in a transparent and responsible manner.

Complaints procedures

Resolving matters with Council.

My Area

Find your councillors, bin days, ward information and more.

Quick Links

Complaints about food, nuisances, graffiti and more
CSU Complaints procedures
Request for Compensation Form